DISQUS

Consumerism Commentary: Comcast Neglected To Mention

  • Caitlin · 3 years ago
    Huh...I might be in a simliar boat, I should check. Did you use broadband-reports java tools to determine your speed? or something else?
  • jim · 3 years ago
    One day, out of the blue, after a year of operation my cable modem suddenly wasn't good enough for Comcast's network. It took a week until they were able to come out and diagnose the problem but I honestly don't understand why my Motorola Surfboard couldn't be used on their network anymore. I'm not a fan of Comcast but they're a monopoly around here so we don't have a choice.
  • Flexo · 3 years ago
    Comcast is a monopoly around here as well, at least for cable. There are other options for satellite or DSL, but cable internet is the only serious option... at least until Verizon gets their FIOS service ready.

    Catilin, I used several tools.. let's see there's A Beltrónica, CNET Bandwidth Meter, and DSL Reports, but the best test is probably from Speakeasy.
  • Karthik · 3 years ago
    Hi Flexo,

    I've been on a 1.2 Mbps DSL for many years now and feel it is quite adequate for me. I don't run business; just the usual web browsing. So wondering what you guys really use the extra bandwidth for. Do you see any visible change in user experience?

    Being in networking, I am aware there aren't much killer apps that are bandwidth hungry. If the user end has a fatter pipe, it doesn't help much if the server side can't respond any way faster (say cnn.com will only give me the page at a given speed).

    BTW I did read quite a few reports recently talking about the high cost of broadband in US.

    Karthik
  • Hazzard · 3 years ago
    I guess the question I just have to ask is, if you've been getting by on 1.5mb for this long, and now, due to the new modem are capable of 6mb service, why pay for the 8mb service? :)

    I run VOIP, Webex/Netmeeting, and lots of surfing with 3 computers at the same time on my home network and have never even come close to hitting capacity. What kind of stuff are you doing to need the full 8?

    I guess the uploads would be where you might get the most benefit huh?
    Hazzard
  • Hazzard · 3 years ago
    Okay. So I guess I should have re-read the post before I commented. I see that they upped it for no charge.
  • RS · 3 years ago
    I have Optimum Online here in NY and I am supposed to get 10Mbps download speed and I never get over 5Mbps. I cannot stand that I am paying $40 for half the speed it is supposed to be. As far as I know, my modem is new, so that shouldn't be the problem here. The best part is that Cablevision doesn't care...they will only look into it if my speed is below 3Mbps.
  • Will Kirby · 3 years ago
    I'm a fellow Comcast'er and they service kinda sucks. I'm right at about 2.5MB, so I probably ought to do what you did and call and get them to send someone out to check the modem.

    Hazzard's right - I probably don't need it but it's the principle of it!
  • pkp646 · 3 years ago
    I would be interested to know, Flexo, if there has been talk of allowing Verizon's FIOS into your area. It seems that everywhere that they are trying to enter the field, Comcast gives away free speed upgrades. The reason behind it is simple, though. FIOS is comprable, if not outright cheaper, but also provides a greater speed and a more reliable connection. I'm hoping to be able to get it in my area soon.
  • Samanthaattheshore · 3 years ago
    I just recently started reading about FIOS from Verizon. I've always had good luck with Verizon's telephone services, but I can't really complain too much about Comcast to be honest. I get my music real good, but I guess I'd get it faster from Verizon. The competition would be real good for everybody for sure.
  • Paulaner01 · 3 years ago
    A good friend of mine in Texas has FiOS and he said that Comcast's 'hospitality' has greatly increased since the new competition has moved in. I guess prices are better, speeds are higher, and everybody's saving a few bucks and getting better service. Funny how that works!
  • Chris Hynes · 2 years ago
    I've had the DCM-202 for a year or two and been very happy with it. None of the flaking out that people report with other modems, it's always been a solid, fast connection for me.

    Can't wait for DOCSIS 3.0 though;-).