DISQUS

Consumerism Commentary: Consumer Reports: Best and Worst Credit Card Issuers

  • BuildAndSucceed · 2 years ago
    My favorite would definitely be American Express. Their customer service is the best I've dealt with... Although they still try to sell you into unnecessary stuff, and I don't really like paying $100 per year. So soon, i'll have to down grade to one of their FREE cards.
  • Patrick · 2 years ago
    I have USAA and their customer service is the BEST! They are not available to everyone though - you have to be a member, which is limited to military members, retired military, and grown children of USAA members. They're an awesome company if you can join!
  • thomas · 2 years ago
    my sister has been having some major issues with AMEX and it's taking months to clear up. I haven't had a problem with them, and they are my main CC. I made a ton of money off them last year with the blue cash rewards and hope to make just as much this year.

    When you do call CS, be sure to get their name and work ID # "in case of a disconnection" and then, if you get bad service, you have the information to tell their supervisor. Nobody likes a tattle tale, but nobody likes getting screwed over either.
  • Bettany · 2 years ago
    Hi, the best credit card is American Express. Customer services is one of the best that you can get when you have a problem.
  • Bettany · 2 years ago
    Hi, the best credit card is American Express. Customer services is one of the best that you can get when you have a problem.
  • Brad · 1 year ago
    I agree that American Express offers some great credit cards, however, their website is one of the worst sites i have ever used. Every time I login I leave frustrated. The entire site seems to funnel you into more and more advertising about their products. The pages are disjointed with windows and buttons all over the place.

    I simply wanted to see how my cash back rewards were adding up and cannot seem to find it. After selecting the "Card Benefits" button under "Personal Cards" a fancy flash animation eventually gives more advertising but no additional information. There is an "Already a cardmember - Explore your card" button which seems to be the only option. Clicking this button makes you login again and then takes you back to where you started, over and over again.

    Another issue, they now limit your password length to 8 characters. In this day and age where online fraud is reaching its peak, why would any security minded company insist on user's having SHORTER passwords!

    Its really disappointing to be treated with a sales pitch rather than as a current customer.
  • Brad G · 1 year ago
    I would have to agree that USAA is the best out there. They dominate in everything from car insurance to credit cards. I have them for everything. Its always nice getting a dividend check back from them every year.
  • lance · 1 year ago
    American Express is great, and Amex Blue Cash is the best card out there if you charge more than 10k a year. I got several hundred dollars back last year... BUT NOTE: If you are late one time that will void your cash back for the year... so pay on time. As for the negative comment about their website, I find the Amex site very easy to use with a GREAT cash back tool (helps you estimate your cash back with really innovative and user friendly tool). Good point about the limited password though. I do love my Amex! And Blue is the best looking credit card out there ; )