Consumerism Commentary - Latest Comments in Consumer Reports: Best and Worst Credit Card Issuers

Re: Consumer Reports: Best and Worst Credit Card Issuers

Kelly — Mon, 01 Feb 2010 17:02:45 -0000

Discover has been my most favorite card ever since I got it when I was a junior in college. They have always worked so well for me, always on my side with every issue that might have occured with my card. I love their cash back bonus awards and their customer service is amazing.

My least favorite!?! Chase!!!! what a HORRIBLE credit card company. Stay away from this card. Even if they start you off with 0% APR for a small period of time you will pay in the long run with huge APR rates, fees here and there any everywhere if you sneeze wrong. Just a horrible company. And their customer service!?!? non existent. Buyers beware!!!

Re: Consumer Reports: Best and Worst Credit Card Issuers

lance — Sun, 14 Dec 2008 12:24:30 -0000

American Express is great, and Amex Blue Cash is the best card out there if you charge more than 10k a year. I got several hundred dollars back last year... BUT NOTE: If you are late one time that will void your cash back for the year... so pay on time. As for the negative comment about their website, I find the Amex site very easy to use with a GREAT cash back tool (helps you estimate your cash back with really innovative and user friendly tool). Good point about the limited password though. I do love my Amex! And Blue is the best looking credit card out there ; )

Re: Consumer Reports: Best and Worst Credit Card Issuers

Brad G — Tue, 18 Nov 2008 18:53:14 -0000

I would have to agree that USAA is the best out there. They dominate in everything from car insurance to credit cards. I have them for everything. Its always nice getting a dividend check back from them every year.

Re: Consumer Reports: Best and Worst Credit Card Issuers

Brad — Fri, 25 Jan 2008 14:34:47 -0000

I agree that American Express offers some great credit cards, however, their website is one of the worst sites i have ever used. Every time I login I leave frustrated. The entire site seems to funnel you into more and more advertising about their products. The pages are disjointed with windows and buttons all over the place.

I simply wanted to see how my cash back rewards were adding up and cannot seem to find it. After selecting the "Card Benefits" button under "Personal Cards" a fancy flash animation eventually gives more advertising but no additional information. There is an "Already a cardmember - Explore your card" button which seems to be the only option. Clicking this button makes you login again and then takes you back to where you started, over and over again.

Another issue, they now limit your password length to 8 characters. In this day and age where online fraud is reaching its peak, why would any security minded company insist on user's having SHORTER passwords!

Its really disappointing to be treated with a sales pitch rather than as a current customer.

Re: Consumer Reports: Best and Worst Credit Card Issuers

Bettany — Sun, 09 Dec 2007 15:30:32 -0000

Hi, the best credit card is American Express. Customer services is one of the best that you can get when you have a problem.

Re: Consumer Reports: Best and Worst Credit Card Issuers

Bettany — Sun, 09 Dec 2007 15:29:35 -0000

Hi, the best credit card is American Express. Customer services is one of the best that you can get when you have a problem.

Re: Consumer Reports: Best and Worst Credit Card Issuers

thomas — Mon, 05 Nov 2007 02:44:47 -0000

my sister has been having some major issues with AMEX and it's taking months to clear up. I haven't had a problem with them, and they are my main CC. I made a ton of money off them last year with the blue cash rewards and hope to make just as much this year.

When you do call CS, be sure to get their name and work ID # "in case of a disconnection" and then, if you get bad service, you have the information to tell their supervisor. Nobody likes a tattle tale, but nobody likes getting screwed over either.

Re: Consumer Reports: Best and Worst Credit Card Issuers

Patrick — Tue, 30 Oct 2007 19:31:55 -0000

I have USAA and their customer service is the BEST! They are not available to everyone though - you have to be a member, which is limited to military members, retired military, and grown children of USAA members. They're an awesome company if you can join!

Re: Consumer Reports: Best and Worst Credit Card Issuers

BuildAndSucceed — Tue, 30 Oct 2007 09:04:47 -0000

My favorite would definitely be American Express. Their customer service is the best I've dealt with... Although they still try to sell you into unnecessary stuff, and I don't really like paying $100 per year. So soon, i'll have to down grade to one of their FREE cards.