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I have two of their Omni Bean bag chairs. The first one blew a seam within the first 10 months, and I inquired in April 08 via e-mail about the stated 2-year warranty. A Sumo staff member, Andrew Milligan, e-mailed me in June 08, and instructed me to discard the defective bag, stating I would receive a replacement. Well, despite four more e-mails and one letter-mail to Sumo, I have still not received any replacement, response, or further acknowledgement of my correspondence.
I just want a leaky bag, under warranty, replaced.
My advice: until and unless Sumo will stand behind their warranty (or at least have the decency to reply about a problem), I think you are better off paying a little more for their competitor's product.